Frequently Asked Questions

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Where can I get my Birth Certificate duplicate, or apply for my ID?
At the Regional Offices and selected Sub-Regional Offices

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What documents do I need to bring in for collections?
A receipt of application (Proof of Registration) and identification (Original ID, Passport or Drivers License)

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Where do I get application forms?
At the information desk or at the ID application counter

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I do not know how to fill in my form, what do I do?
Look for the identifiable floor assistance officer or any staff member

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Is my passport or ID ready?
SMS only your receipt application number (starting with the added the letters “PA” for Passports and “ID” for Identity Documents) to 10001 to receive an update on where your document is

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What is an Affidavit, and where do I get one?
It is a statement made to a Commissioner of Oaths, who certifies that the statement is a Sworn Oath.

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What is a certified copy, and where do I get one?
A Commissioner of Oaths verfies that a copy of a document matches the original document and stamps the copy. All Commissioners of Oaths can certify documents